Freshsales Reviews
(Rated by 12 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.7
Base on 12 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.5
- Customer Service4.4
- Price & Quality4.4
- Return Policy4.2
- Shipping & Delivery4.7
Recent Customer Reviews (12)
Jennifer Osborne
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Emilia Russo
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Harriet Bowen
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Fanndís Alfreðsdóttir
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Thomas Coates
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Rae Williams
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Charles Harris
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Patricia Painter
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Dorothy Fischer
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Joseph Peterson
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Payment Methods
Accepted Payment Options:
Prices for items on Freshworks.com-sales vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Freshsales credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Freshsales Pros & Cons
Pros
1
User-Friendly Interface: Freshsales offers a modern, ergonomic interface that delivers a great user experience, encouraging adoption by sales teams.
2
Rich Feature Set: It includes contact management, sales pipelines, workflow automation, chatbot integration, and more.
3
Excellent Value for Money: Freshsales delivers outstanding value, particularly for small and medium-sized businesses, with a significant reduction in pricing over the years.
4
Advanced Reporting and Analytics: The software provides advanced reporting and analytics capabilities, allowing users to manage data easily and create custom reports.
5
Integration with Other Freshworks Products: It integrates well with other Freshworks products like Freshcaller for CTI and Freshmarketer for marketing campaigns.
6
24/7 Customer Support: Freshsales offers fast and responsive support, available 24/7 via chat, phone, or email.
CONS
1
Limited Native Integrations: While Freshsales has about 30 native integrations, it lacks extensive native integrations compared to other CRMs, though its API and integrations with Zapier and Make help fill in the gaps.
2
English-Only Support: Customer support is only available in English, which might be a drawback for non-English speaking users.
3
Complex Licensing Model: Some users find the licensing model complex, which can be challenging for those who need detailed customization and remote access.
4
Potential Issues with Email Function: There have been reports of issues with the email function, including a high email bounce rate and difficulty uploading images directly into the email body.
Freshsales Features and Benefits
Features
AI-Powered Sales CRM
Uses AI to help you sell smarter and close deals faster. Provides insights and assists in writing emails.
Efficient Organizing and Expert Prospecting
Helps declutter your sales view and provides key details to dive into your day with no wasted time. Allows planning entire sales process with kanban views and drag-and-drop cards.
Great Conversations and Higher Conversions
Provides a 360° view of customers to understand them better. Helps meet customers on preferred channels, engage with context, and focus on valuable leads with intent scores from Freddy AI.
Stronger Sales and Faster Growth
Helps streamline processes, sew up deals, and score quarterly bonus with timely insights. Avoids bottlenecks and plans accurately with deal recommendations by Freddy AI.
Less Busywork, More Business
Eliminates manual effort and saves time by automating repetitive tasks. Improves productivity, increases adoption, and raises team morale.
Sales and Marketing on the Same Page
Brings everything together in one complete CRM solution with a single source of truth for each customer’s journey. Allows sharing context, customizing communications, and driving revenue together.
User-Friendly Interface
Offers a modern, ergonomic interface that delivers a great user experience, encouraging adoption by sales teams.
Rich Feature Set
Includes contact management, sales pipelines, workflow automation, chatbot integration, and more.
Excellent Value for Money
Delivers outstanding value, particularly for small and medium-sized businesses, with a significant reduction in pricing over the years.
Advanced Reporting and Analytics
Provides advanced reporting and analytics capabilities, allowing users to manage data easily and create custom reports.
Integration with Other Freshworks Products
Integrates well with other Freshworks products like Freshcaller for CTI and Freshmarketer for marketing campaigns.
24/7 Customer Support
Offers fast and responsive support, available 24/7 via chat, phone, or email.
Free Plan
Designed for small teams of up to 3 users just starting out to manage customer data efficiently. Includes powerful Kanban views, email templates, built-in phone, and live chat.
Growth Plan
Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels. Costs $9 per user per month, billed annually.
Pro Plan
Ideal for growing & mid-sized businesses requiring advanced capabilities and AI assistance. Costs $39 per user per month, billed annually. Includes Contact Scoring by Freddy AI, Custom Sales Activities, Advanced custom fields, Auto-assignment Rules, Territory Management, Sales Sequences, Sales Emails by Freddy AI, and more.
Enterprise Plan
Designed for mid to large-sized businesses needing advanced customization and governance capabilities. Costs $59 per user per month, billed annually.